Simplified English
HELPER — ROLE-SPECIFIC TERMS
These terms apply to anyone registering as a Helper and supplement the General Terms of Service.
1. Role of the Helper
A Helper helps with student-led activities arranged through the Platform.
A Helper is not an Animator or English teacher unless separately authorised.
2. Student-Led Activities
Helpers can do activities like:
- conversation practice
- role play
- interviews
- discussions
- speaking exercises
- pronunciation practice
- other approved activities
The activity and duties change with each booking.
3. Professional Conduct
Helpers must:
- speak respectfully
- follow activity instructions
- let Learners speak enough
- avoid embarrassing others
- keep proper boundaries
4. VOIP
When using VOIP, Helpers only use it for assigned activities.
Helpers cannot use Learner contact info to contact them outside the Platform.
5. Personal Information
Helpers keep Learner info private and do not share or misuse it.
6. Cancellation
Helpers who accept assignments must attend or participate as agreed.
If Helpers cannot participate, they must tell the Platform as soon as possible.
Repeated no-shows may lead to Helper privileges being suspended.
7. No Teaching Authority
Helpers (unless separately registered) must not:
- act as the lesson teacher
- change lesson content
- make promises for the Platform
- claim to be another participant’s teacher
8. Acceptance
By registering as a Helper, you confirm you understand the student-led role and agree to these terms.
English
HELPER — ROLE-SPECIFIC TERMS
These terms apply to anyone registering as a Helper and supplement the General Terms of Service.
1. Role of the Helper
A Helper participates in student-led activities arranged through the Platform.
A Helper is not automatically an Animator or English teacher and must not represent themselves as such unless separately authorised.
2. Student-Led Activities
Helpers may participate in activities such as:
- conversation practice;
- role play;
- interviews;
- discussions;
- speaking exercises;
- pronunciation practice;
- other activities approved by the Platform.
The precise activity and responsibilities may vary from booking to booking.
3. Professional Conduct
Helpers must:
- communicate respectfully;
- follow reasonable instructions for the activity;
- allow Learners appropriate opportunities to speak;
- avoid deliberately embarrassing or humiliating participants;
- maintain appropriate boundaries.
4. VOIP
Where the Helper participates through VOIP, the Helper must use the communication service only for the assigned activity.
A Helper must not use a Learner’s contact information obtained through the Platform to establish inappropriate or unauthorised contact outside the Platform.
5. Personal Information
Helpers must treat information about Learners and other participants as confidential and must not disclose or misuse it.
6. Cancellation
A Helper who accepts an assignment should attend or participate as agreed.
If the Helper cannot participate, they should notify the Platform as soon as reasonably possible.
Repeated failure to attend accepted assignments may result in suspension of Helper privileges.
7. No Teaching Authority
Unless separately registered and authorised as an Animator, a Helper must not:
- represent themselves as the lesson teacher;
- change lesson content on their own authority;
- make promises on behalf of the Platform;
- make professional claims about another participant.
8. Acceptance
By registering as a Helper, you confirm that you understand the student-led nature of the role and agree to these additional terms.
Indonesian
PENGHANTAR — ISTILAH BERDASARKAN PERAN
Istilah ini berlaku untuk siapa pun yang mendaftar sebagai Penghantar dan melengkapi Syarat Layanan Umum.
1. Peran Penghantar
Seorang Penghantar berpartisipasi dalam kegiatan yang diatur melalui Platform oleh pelajar.
Seorang Penghantar tidak secara otomatis menjadi Animator atau guru bahasa Inggris dan tidak boleh mewakili diri mereka sebagai demikian kecuali telah mendapatkan izin terpisah.
2. Kegiatan Terpimpin Pelajar
Penghantar dapat berpartisipasi dalam kegiatan seperti:
- latihan percakapan;
- permainan peran;
- wawancara;
- diskusi;
- latihan berbicara;
- latihan pelafalan;
- kegiatan lain yang disetujui Platform.
Aktivitas yang tepat dan tanggung jawab dapat bervariasi dari pemesanan ke pemesanan.
3. Etika Profesional
Penghantar harus:
- berkomunikasi dengan hormat;
- mengikuti instruksi yang wajar untuk kegiatan;
- memberikan kesempatan yang memadai kepada Pelajar untuk berbicara;
- menghindari sengaja memalukan atau menghina peserta;
- mempertahankan batasan yang tepat.
4. VOIP
Jika Penghantar berpartisipasi melalui VOIP, Penghantar harus menggunakan layanan komunikasi hanya untuk aktivitas yang ditugaskan.
Seorang Penghantar tidak boleh menggunakan informasi kontak Pelajar yang diperoleh melalui Platform untuk menjalin kontak yang tidak pantas atau tidak diotorisasi di luar Platform.
5. Informasi Pribadi
Penghantar harus memperlakukan informasi tentang Pelajar dan peserta lain sebagai rahasia dan tidak boleh mengungkapkannya atau menyalahgunakannya.
6. Pembatalan
Seorang Penghantar yang menerima penugasan seharusnya hadir atau berpartisipasi sesuai kesepakatan.
Jika Penghantar tidak dapat berpartisipasi, mereka harus memberitahu Platform secepat mungkin.
Kegagalan berulang untuk hadir pada penugasan yang diterima dapat mengakibatkan pembatasan hak Penghantar.
7. Tidak Ada Otoritas Mengajar
Kecuali telah terdaftar dan diotorisasi secara terpisah sebagai Animator, Penghantar tidak boleh:
- mewakili diri mereka sebagai guru pelajaran;
- mengubah isi pelajaran atas otoritas sendiri;
- membuat janji atas nama Platform;
- membuat klaim profesional tentang peserta lain.
8. Penerimaan
Dengan mendaftar sebagai Penghantar, Anda mengonfirmasi bahwa Anda memahami sifat terpimpin pelajar dari peran ini dan setuju dengan istilah tambahan ini.
